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Payment
After placing an order you will receive an email with all the information. All pieces are made upon request only with 100% prepayment. I don't have the whole shop in stock but some positions may be — I'll tell you about it.

Usually, it takes two and a half weeks to make your order and this time can be increased in pre-holiday season. Requests made on Thursday-Sunday I'll take on Monday of the following week.

Shipping
If you're in Yerevan, I have a pick up option for you at the Tut Plantstore (52/8 Pushkin St.). You can receive your order in the end of the week your piece is ready, the store works everyday.

I send all packages from Armenia only via HayPost (regular post). Once your order is shipped, you’ll receive an email with the tracking number — you can check its status at your local post website. The cost and delivery time depend on the destination, the service schedule, weather conditions and customs of each country. I am not responsible for any delays, possible loss or damage of your parcel but feel free to contact me if anything happens.

Worldwide delivery — from 4000 AMD

Please be aware that local taxes are not included in the final cost. The customer is responsible for any custom duties applied in your country. Don't forget to check the customs policy before placing the order.

Return and exchange
You can return or еxchange jewelry only if:
  • The ring size didn't fit you, and you want to exchange it for the same model;
  • You have received a damaged piece and you want to repair it;
  • I can renew gold and rhodium plated jewelry. Cost and time of this process is individual.
I don't provide a warranty for the gold and rhodium coating as all changes occur only due to natural wear and tear caused by improper care or environmental exposure. You can find product care advice on that page: https://pearlovka.com/care

The customer is responsible for the delivery of jewelry pieces for restoration and exchange.

Please contact me if you have any questions:
pearlovka.jewelry@gmail.com